Shipping policy

Shipping Policy

Order Processing:
All orders are processed within 1–2 business days. You will receive a confirmation email once your order has been shipped.

Shipping Methods & Delivery Times:
We offer standard and express shipping options. Delivery times may vary depending on your location:

• Standard Shipping: 4–6 weeks

• Express Shipping: 2–4 weeks

Shipping Costs:
Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

International Shipping:
We currently ship within South Africa. International shipping may be added in the future.

Damaged or Lost Items:
If your order arrives damaged or is lost in transit, please contact us immediately at ikaetesolutions@gmail.com, and we will assist you with a replacement or refund.